Certified Restaurant Supervisor (CRS)

9 modules | 1 hour

Details

As you supervise operations at your restaurant you need to be mindful of managing the costs involved to ensure the business stays profitable. This online course enhances your skills and knowledge related to revenue protection, cash management and forecasting.

Course Outline

The 9 modules of this course are: 

• Production Costs 
• Production Quality & Waste 
• Beverage Cost Controls 
• Service and Portion Controls 
• Labor Cost Controls 
• Forecasts & Scheduling 
• Cash Management 
• Revenue Security: Part One 
• Revenue Security: Part Two

Course 1 of 5 in Certified Restaurant Supervisor (CRS) Program – Learn More

7 modules | 1 hour

Details

Having a basic understanding of the costs involved in the operation of your restaurant is critical to your success as a supervisor. This online course helps you better understand the basics of cost control, from purchasing and receiving to inventory.

Course Outline

This course contains 7 modules: 

• Your Role in Cost Control & Food Cost 
• Labor Cost & Understanding Profitability 
• Controlling Costs during Purchasing 
• Controlling Costs during Receiving 
• The Inventory Process 
• Calculating & Pricing Inventory 
• Controlling Costs during Storage and Issuing

Course 2 of 5 in Certified Restaurant Supervisor (CRS) Program – Learn More

5 modules | 50 minutes

Details

One of the most important aspects of your role as a supervisor is ensuring the safety of your team and your guests. This course enhances your ability to maintain a lawful, safe and healthy workplace.

Course Outline

The 5 modules composing this course are: 

• Operational Laws 
• Inspections and Serving Safe Food & Beverages 
• A Safe and Healthy Workplace 
• A Safe Workplace Environment 
• Workplace Safety and Preventing Violence

Course 3 of 5 in Certified Restaurant Supervisor (CRS) Program – Learn More

6 modules | 1 hour

Details

To be successful as a supervisor you need to be adept at working with the restaurant employees you manage. This online course reinforces and builds your team management and communication skills.

Course Outline

The 6 modules of the course are: 

• Leadership & Teamwork 
• Delegating Tasks, Motivating & Coaching Employees 
• Training Adult Learners
• Managing Employees & Goal Basics 
• Communication Fundamentals 
• Effective Communication

Course 4 of 5 in Certified Restaurant Supervisor (CRS) Program – Learn More

7 modules | 1 hour

Details

As a supervisor at a restaurant, you need to stay on top of the big picture operational details to help your team succeed. This online course supports your expertise on the fundamentals of day-to-day restaurant operations such as work scheduling, gauging quality of product and service, and selling effectively.

Course Outline

This course includes 7 modules: 

• Business Fundamentals 
• Scheduling & Assessing Needs 
• Monitoring Performance Standards 
• Monitoring & Assessing Product Quality 
• Evaluating & Monitoring Service Quality 
• Effective Selling Methods 
• Off-Premise Customs & Handling Customer Complaints

Course 5 of 5 in Certified Restaurant Supervisor (CRS) Program – Learn More

Details

The ServSuccess Certified Restaurant Supervisor (CRS) Exam has been designed in collaboration with the restaurant industry to validate and certify the most critical competencies for restaurant professionals who supervise, direct, coordinate and train employees. And because the exam is proctored online, you can schedule your exam at a time that’s convenient for you. All you need is a computer or laptop and a private location.

The exam focuses on the most important supervisory skills from the following areas:

• Implementation of company policies 
• Meeting customer service and quality assurance goals 
• Leadership 
• Workplace safety 
• Cost control 

If you are in an entry-level supervisory or management position, this certification will help you demonstrate your expertise as a supervisor and leader to current and future employers. 

Who should apply 

Examples of the kinds of positions that qualify for the CRS certification include, but are not limited to: Assistant Kitchen Manager, Assistant Manager, Cafeteria Manager, Closer, Food Service Supervisor, Key Hourly Associate, Kitchen Lead, Opener, Shift Leader, Shift Manager, Shift Supervisor, Supervisor.

Exam Prerequisites

• Controlling Costs
  • 9 Modules – 1 hour
• Cost Control Fundamentals
  • 7 Modules – 1 hour
• Leadership & Communication
  • 6 Modules – 1 hour
• Managing Daily Operations
  • 7 Modules – 1 hour
• Safety & Regulations
  • 5 Modules – 50 minutes

Upon completion of these online courses and verification of prerequisites (outlined below), the certification exam will help you demonstrate your expertise as a supervisor and leader to current and future employers.

Who should apply?

Examples of the kinds of positions that qualify for the CRS certification include, but are not limited to: Assistant Kitchen Manager, Assistant Manager, Cafeteria Manager, Closer, Food Service Supervisor, Key Hourly Associate, Kitchen Lead, Opener, Shift Leader, Shift Manager, Shift Supervisor, Supervisor.

Certification Exam Prerequisites: