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Front of the House Basic Operations

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4 modules | 45 minutes

Details

Front-of-the-house (FOH) roles not only focus on customer service, you also have to be adept at handling operational activities involving reservations, payment and more. This online course provides you with the basics of front-of-the-house (FOH) operations.

Course Outline

The 4 modules of the course are: 

  • FOH Positions, Tools & Service Styles 
  • Reservations & Orders 
  • Processing Payments 
  • Service Recovery

Course 4 of 5 in Certified Restaurant Professional (CRP) Program – Learn More


Take Individual Course

Best option for self-paced professional development in a single topic.

See Related Courses

Gain additional skills as a Restaurant Professional through these related courses.

Take Exam Only

Interested in earning the Certified Restaurant Professional (CRP) credential? See if you qualify to take the exam.

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