4 modules | 45 minutes
Front-of-the-house (FOH) roles not only focus on customer service, you also have to be adept at handling operational activities involving reservations, payment and more. This online course provides you with the basics of front-of-the-house (FOH) operations.
The 4 modules of the course are:
- FOH Positions, Tools & Service Styles
- Reservations & Orders
- Processing Payments
- Service Recovery
Course 4 of 5 in Certified Restaurant Professional (CRP) Program – Learn More