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Front-of-the-House Service & Communication

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6 modules | 1 hour

Details

Customer service is the most important aspect of front-of-the-house (FOH) positions. This online course enhances your knowledge and skills pertaining to quality customer service, communication and salesmanship.

Course Outline

This course includes 6 modules: 

  • Hospitality, Customer Service & Teamwork 
  • Team Member Characteristics 
  • Communication 
  • First Impressions 
  • Guest Needs 
  • Products & Services

Course 5 of 5 in Certified Restaurant Professional (CRP) Program – Learn More


Take Individual Course

Best option for self-paced professional development in a single topic.

See Related Courses

Gain additional skills as a Restaurant Professional through these related courses.

Take Exam Only

Interested in earning the Certified Restaurant Professional (CRP) credential? See if you qualify to take the exam.

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