The Hospitality Manager Learning Suite provides management-level skills training for hospitality employees. The Hospitality Manager training series answers the demand for training materials that:
- Support lodging managers in building successful teams and running profitable establishments
- Increase employee engagement and retention through more effective management and increased opportunities for career growth
What sets this learning suite apart:
- Hospitality focused– centered on the scenarios facing hospitality employees today so that learners can see themselves in the depictions in the course
- Media-rich, interactive– content is delivered through a variety of experiences (video,
animation, interactive questions) that bring real-world hospitality situations into the
learning - Guided learning– allows learners to explore content and offer multiple opportunities
to apply concepts learned - Vetted by the industry– manager-level competencies have been developed with the
input of key stakeholders and operators to ensure training is relevant and accessible
About the program:
- 5 Courses (can be taken individually if preferred)
- Each course takes approximately 2 to 2.5 hours to complete
- English
- 100% digital, accessible on personal computers and mobile devices
- Includes companion guide
- Upon completing all modules, learners are awarded a certificate of completion for the course.
Qualifying position:
A person who supervises three or more property-staff individuals; has job duties that are at least 40 percent managerial in nature and which include such tasks as leading hotel operations, budgeting and forecasting, recruiting hotel staff, scheduling, and making decisions and judgment calls while performing daily duties.
Time in Position:
6 months:
- Supervisor, Manager, Department Head or Executive Certification eliminates time requirement
- Degree from an accredited academic institution eliminates time requirement
- Successful completion of Hospitality Manager learning suite eliminates time requirement
EXAM:
Proctor Required: No
# Questions: 100
Time Allowed: 2 hours
Passing Score: 70%
Retake Limit: 2 attempts included